Returns and refunds

Because most MapleNut Designs products are custom, personalized, or made to order, all sales are final.

If your order arrives damaged, you receive the wrong item, or MapleNut Designs makes an embroidery, sewing, printing, or personalization error, please contact us within 7 calendar days of delivery. Include your order number and clear photographs of the item and packaging. Depending on the circumstances, we will repair, replace, or refund the affected item.

Returns, refunds, or replacements are not available for change of mind or customer-provided errors, including incorrect sizing, spelling, dates, colors, wording, artwork, or personalization details. Customers are responsible for reviewing all selections and approved proofs carefully before production begins.

Slight variations in color, placement, stitching, and appearance are normal with handmade products and differences between screens. These variations are not considered defects.

Please do not return an item without contacting us and receiving return instructions first.